Terms of service
GENERAL INFORMATION
This website is operated by Krema Studios. Throughout the site, the terms “we”, “us” and “our” refer to Krema Studios. Krema Studios offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1: ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2: GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3: ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or timely sources. Any reliance is at your own risk.
This site may contain historical information. Historical information is not current and is provided for reference only.
We reserve the right to modify contents at any time, but we have no obligation to update any information. You agree it is your responsibility to monitor changes.
SECTION 4: MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance.
SECTION 5: PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may have limited quantities. They are subject to return or exchange according to our Refund Policy.
We strive to display product colors and images as accurately as possible, but cannot guarantee exact display on your device.
We reserve the right to limit sales by person, region, or jurisdiction and to limit quantities.
All descriptions and pricing are subject to change at any time without notice.
We do not guarantee that products or services will meet your expectations or that errors will be corrected.
SECTION 6: BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities per person, household, or order.
If we change or cancel an order, we may attempt to notify you via email, billing address, or phone.
You agree to provide current, complete, and accurate purchase and account information and to update it as needed.
For more detail, please review our Refund Policy.
SECTION 7: OPTIONAL TOOLS
We may provide access to third-party tools without monitoring or control.
They are provided “as is” and “as available” without warranties.
Use of such tools is at your own risk.
SECTION 8: THIRD-PARTY LINKS
We are not responsible for third-party materials or websites.
Any damages related to third-party purchases or use are not our responsibility.
SECTION 9: USER COMMENTS AND SUBMISSIONS
You agree that we may use, edit, publish, and distribute any comments you send us.
We are not obligated to maintain confidentiality or pay compensation.
You are responsible for your comments and their legality.
SECTION 10: PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11: ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders without prior notice.
SECTION 12: PROHIBITED USES
You are prohibited from using the site for unlawful purposes, harassment, discrimination, spreading malware, spam, or violating rights.
SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service is provided “as is” and “as available” without warranties of any kind.
Krema Studios shall not be liable for any damages, including loss of profits, data, or other indirect damages.
SECTION 14: INDEMNIFICATION
You agree to indemnify and hold Krema Studios harmless from any claims due to your breach of these Terms.
SECTION 15: SEVERABILITY
If any provision is unlawful or unenforceable, the rest shall remain valid.
SECTION 16: TERMINATION
These Terms remain effective unless terminated by either party.
We may terminate access at any time if you violate these Terms.
SECTION 17: ENTIRE AGREEMENT
These Terms constitute the entire agreement and supersede prior agreements.
SECTION 18: GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the Dominican Republic.
SECTION 19: CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 20: FRAUD PREVENTION & CHARGEBACK
You agree that all information provided at checkout is accurate and that you are the authorized holder of the payment method used.
We reserve the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity. This includes, but is not limited to, mismatched billing/shipping information, high-risk IP addresses, or suspicious purchasing patterns.
We may request additional verification before processing an order, including but not limited to:
- Government-issued identification
- Proof of address
- Payment method verification
Failure to provide requested verification may result in order cancellation without notice.
By completing a purchase, you agree not to initiate fraudulent chargebacks. Any chargeback initiated without prior contact and resolution attempt will be considered a violation of these Terms.
We reserve the right to:
- Dispute all chargebacks with evidence
- Submit order details, IP address, and delivery confirmation
- Block future purchases from users who initiate unjustified chargebacks
SECTION 21: CONTACT INFORMATION
Questions about the Terms should be sent to: info@kremastudios.com